Meeting documents

Cabinet are asked to:

1. Come to a view on how the organisation is performing

2. Take action to improve performance where necessary

Cabinet received a summary report, scorecard and detailed measures for each of their portfolio areas and were asked to update on those areas that were being flagged as red.

Leader

• All three indicators were green.

Cabinet Member for Community Engagement and Public Health:

• The service reported seven green indicators, two amber and three red.
• Green- Alcohol treatment completions, drug treatment completions and new born face to face health visits were performing substantially above the national averages.
• Red- Live Well Stay Well screenings were performing below target, but the target had recently been increased.  There was a dip due to the difference in diabetic programmes which were no longer screened by Live Well Stay Well.  The updated figures would be incorporated into the overall statistics. 
• Red- The number of abandoned calls to the Customer Service Centre had increased, due to the recent issues with Home to School Transport. The enquiries system had crashed due to high volumes.  It was of high importance that there were enough resources in place to cope with a crisis and stress pressures.

Cabinet Member for Health and Wellbeing:

• The service  reported five green indicators, one amber and two red.
• Red- Delayed transfers in care.  Actions were being taken to address the issue including updated care processes.  It was highlighted that due to winter conditions a reduction in delayed care transfers was unlikely but the issue was a key priority for the service.
• Red- Percentage of annual reviews received by service users.  It was highlighted that the score was due to staffing issues and a struggle to recruit within the service.  The processes were being reviewed and improvements would come into effect soon.

Cabinet Member for Children’s Services:

• The service  reported five green indicators, one amber and one red.
• Red- Initial health assessments for Looked After Children.  There had been a dip in performance in quarter two following an increase in the previous calendar year.  It was highlighted that quality control could cause a delay but it was essential for assessments to make an impact.  Mr Whyte clarified that the health assessment statistics were not reflective of intervention statistics, and that the initial health assessment was the formal meeting that took place after children had been removed from an unsafe situation. 
• Green- The percentage of children that received a visit within four weeks after being placed into care.
• Amber- Care Leavers entering further education.  It was highlighted that the current percentage was 58% and the target was 60%.  The statistics were higher than regional levels, but Buckinghamshire had high aspirations for care leavers.

Cabinet Member for Education and Skills:

• The service reported five green indicators, two ambers and one red.
• Red- Educational Health Care Plans (EHCPs).  There had been a significant back log which was now up to date, and EHCPs were being allocated within 21 weeks.  Additional EHCP co-ordinators were being recruited. 
• Green- The number of pupil permanent exclusions had decreased.
• Amber- The percentage of pupils attending good or outstanding school had improved.

Cabinet Member for Resources:

• The service reported five green indicators, one amber and two reds.
• Red- Value of unsecured debt over 90 days.  The position had improved since quarter one and was expected to continue to improve.
• Red- Percentage of voluntary turnover. Improvements had been seen since quarter one, but the percentage would remain high due to the transition into the new unitary authority.  Managers were encouraged to hold exit interviews with staff members. 
• Amber- Number of staff absences.  Emphasis was placed on health and wellbeing in the workplace to reduce stress.
• Green- Percentage of Bucks County Council webpages that met accessibility standards.  A significant amount of resources had been invested to a make the website more accessible to members of the public.

Cabinet Member for Planning and Environment:

• The service reported one green indicator and two ambers.
• Amber- Number of visitors to country parks.  There was a reduction in visitors compared to the previous year.  Mr Harris highlighted that the service would monitor whether the cause was weather related or due to capacity levels.
• Amber- Percentage of waste being disposed of at household recycling centres.  The situation was being monitored, however Mr Harris commended the recycling centre staff for the improvements that had been made.  There was no direct link between the closure of centres and flytipping.

Deputy Leader and Cabinet Member for Transportation:

• All five indicators were green.
• Mr Shaw highlighted that staff numbers dipped during the summer but had increased.

Recommendation:

Cabinet was asked to:

1. Come to a view on how the organisation is performing.

2. Take action to improve performance where necessary.

RESOLVED: Cabinet was satisfied in relation to the organisation’s performance, and the steps highlighted to bring about further improvements.